Design Shades Warranty

All our products are sold with a minimum two year warranty. The warranty covers parts and labour. We will repair any products under warranty as urgently as possible. 

Many of our products, or parts of our products, come with an extended manufacturers warranty against defects. In this instance we will source replacement parts covered under an extended warranty, however a service call fee may be charged for us to remove and refit the product.

- Fair wear and tear

- Damage from accident (children, pets, tenants)

- Misuse of the product

- Storm Damage

- Change of mind

- Not maintaining/cleaning the product

Please contact us immediately if you have an issue with a product sold by us. We will endeavor to remedy the issue as soon as possible.